Shipping policy
Our store ships internationally to supported destinations worldwide.
Order Processing
Orders are normally processed within 1 to 3 business days after successful payment confirmation.
Business days do not include weekends or applicable public holidays.
During periods of exceptionally high demand, promotional campaigns, product launches, or other exceptional circumstances, processing may take longer.
Estimated Delivery Time
After processing and shipment, the estimated delivery time is generally 8 to 18 business days, depending on the destination.
Delivery to certain countries, regions, or remote areas may take longer due to customs processing, local carrier operations, weather conditions, holidays, transportation disruptions, or other circumstances beyond our reasonable control.
The stated timeframes are estimates and not guaranteed delivery dates.
Tracking
When tracking is available, the customer will receive tracking information after the order has been shipped.
Tracking information may not be updated immediately after shipment.
Carriers may require additional time to scan, register, or update the shipment in their systems.
Therefore, a temporary absence of tracking updates does not necessarily mean that the shipment has been lost or that it has not been shipped.
Separate Shipments
Products, accessories, or promotional items belonging to the same order may occasionally be shipped separately and may therefore arrive at different times.
Shipping Address
The customer is responsible for ensuring that their name, address, postal code, and other delivery information are correct and complete.
If an error is identified, the customer must contact us immediately.
We cannot guarantee changes after order processing has begun.
Additional costs caused by an incorrect or incomplete address, refusal of delivery, or failure to collect the shipment shall be the customer's responsibility.
Final Order Total
The total shown at checkout is the final amount of your order, with free shipping already included. Niche Nibosi does not charge any additional fees after the purchase is completed.
Delivery Issues
If tracking indicates an issue with delivery, the customer must contact our support team so that we can review the shipping information and, where appropriate, work with the carrier or fulfillment partner responsible for the shipment.
Delays
In the event of a delay, simply contact our support team, and all available information regarding the shipment will be provided.
Return Shipping Costs
Where a customer requests a return solely because of a change of mind, personal preference, dissatisfaction unrelated to any defect or non-conformity, or because the customer no longer wishes to keep the product, the customer shall be responsible for 100% of the direct cost of returning the goods.
The customer is responsible for arranging and paying for the return shipment in accordance with the return instructions provided by our support team. We are not responsible for providing or paying for a prepaid return shipping label in cases of change-of-mind returns.
Any costs associated with the customer's chosen return shipping method shall remain the customer's responsibility, except where applicable law expressly requires otherwise.